At Deals Vidaxl Store, we believe that the festive season should be filled with joy, peace, and security. This commitment extends to how we handle your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website xmashomedecor.com or make a purchase from us.
By using our website, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
To provide you with a magical and secure shopping experience, we collect the following types of information:
- Personal Identification Information: Name, email address, shipping address, and phone number that you provide during account registration or checkout.
- Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information, processed through our secure, encrypted payment gateways. We do not store your full credit card details on our servers.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services, including the pages you view, the products you browse, and your navigation path through our site.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We use your information to create a joyful and hassle-free holiday shopping experience:
- To process your orders and deliver your Christmas decorations, tree stands, ornaments, and lighting products.
- To manage your account and provide customer support.
- To improve our website, products, and services based on your usage patterns and preferences.
- To send you marketing communications about products, services, and promotions that may interest festive-minded families and holiday enthusiasts (you may opt-out at any time).
- To prevent fraud and enhance the security of our website.
- To comply with legal obligations and enforce our terms and conditions.
3. Data Sharing and Disclosure
Your privacy is important to us. We do not sell your personal information to third parties. We may share your data with:
- Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping carriers, IT services). These parties are obligated to keep your information confidential.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with notice to you via email and/or a prominent notice on our website.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with industry-standard encryption technology.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we work hard to protect your information at all times.
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request copies of your personal data.
- Rectification: You can request that we correct or complete inaccurate or incomplete data.
- Erasure: You can request the deletion of your personal data under certain circumstances.
- Restriction: You can request the suspension of the processing of your personal data.
- Data Portability: You can request the transfer of your data to another organization.
- Objection: You can object to our processing of your personal data under certain circumstances.
- Withdraw Consent: Where we rely on consent to process your personal data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to all legitimate requests within one month.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device.
We use:
- Essential Cookies: Required for the operation of our website (e.g., shopping cart functionality).
- Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
- Functionality Cookies: Enable us to personalize content and remember your preferences.
- Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
7. International Transfers
As we serve customers globally (excluding some Asian and remote areas), your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
We ensure appropriate safeguards are in place to protect your personal data, including using standard contractual clauses approved by the European Commission or similar mechanisms for data transfers outside the European Economic Area.
8. Children’s Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Deals Vidaxl Store
Email: [email protected]
Address: 56 Gaffney Street, SOUTH MELBOURNE, AU 3205
